The entire world around us today is run on apps. For everything in life, there is an app available. People are so used to the apps that they have a clear idea about what they like and don’t while using an app. That’s why certain app features enjoy more popularity than others.
Businesses hire custom mobile app developers primarily because of incorporating features that run-of-the-mill apps don’t offer. This is why it is essential to know the most user-favorite app features and UX attributes irrespective of the niche.
1. Design Simplicity
Design is less about the look and feels and more about how it works. This is a stable notion that remains effective for app projects. App users, irrespective of the app contents and functional offerings, give simplicity the highest priority.
Simplicity in mobile app design can reduce visual distractions and cognitive load to a minimum. At the same time, the app UI must use a lot of white space, and the user flow and navigation should be intuitive to help with effortless uses.
2. GDPR compliance for privacy
General Data Protection Regulation refers to the data privacy standards enforced by the European Union for app users. It is emerging to be a golden standard for the whole app industry.
App users are increasingly concerned about data privacy and data security. This is precisely why this compliance standard can help app projects to address one of the crucial user needs.
3. Intelligent Chatbots
Artificial Intelligence (AI) has penetrated digital interfaces to facilitate easy and seamless conversational interactions and is revolutionary in potential. Users thanks to chatbots can get answers to their queries instantly, access instant help, and get highly personalized advice and recommendations.
Since AI-based chatbots made customer support much more accessible and smooth, they will be a popular feature for all app projects in the years to come. Chatbots are already part of the personalized UX offerings for many apps.
4. Offline Access
Usually, the vast majority of apps depend on Internet connectivity. But this becomes problematic when the user is on the move and the connectivity level is hectic with frequent dips. There are also areas where connectivity is inferior.
Some apps delight users with offline access to specific app content and features and make them happy. Now, this has become a vital attribute of a positive app user experience.
5. Augmented Reality (AR)
The popularity of augmented reality (AR) technology is not going to stop shortly. The potential of AR in fusing bringing together the lived reality of everyday life with digital reality proved to be highly effective for apps across the niches. For app users, AR brings a game-changing experience when buying products, playing games, accessing knowledge, evaluating a property, and many others.
AR apps are likely to continue with this revolutionary role in pushing innovations. Users can now scan a product in real life and get informed on many details on their handheld screens. They can upload their room image and see on-screen how various furniture pieces will look.
6. Voice Interactions
An increasing number of app users now prefer to use voice commands for searches and get things done quickly. Voice search and voice interactions are faster and do away with the difficulties and time required for typing commands.
The voice search and voice interactions became more popular as significant-tech platforms enabled intelligent voice assistants to land. We have Amazon Alexa, Apple Siri, Google Assistant, and several others. Thanks to Natural Language Processing (NLP) technology, voice function can now understand your voice intonations and pronunciation differences.
7. Security Features
Mobile app security is becoming a concerning issue. It is particularly true with many apps that store and use personal and sensitive user information, including purchase details, credit and debit card information, etc. This is why for users, security consideration is an absolute must when using an app.
There are many security vulnerabilities and threats that an app must address proactively. From malware threats that penetrate apps to get unsolicited access to data and device passcodes to interception of sensitive information passing through the network to identity theft or fraudulent transactions, the security threats are numerous and multifaceted.
8. Frictionless Checkout
For business and mobile commerce apps, users mostly prefer effortless shopping and browsing experience. This is why a well-designed and simple checkout page with quick time to facilitate transactions is essential. Some tried and trusted ways to optimize the checkout process in apps are minimizing data fields, allowing social registration and guest login, autocomplete for repeated entry fields, the option to auto-save information for future uses, GPS map tracking for location input, etc.
Users like a mobile app that offers an effortless and least time-consuming checkout process with smooth inputs and ease of making payments through integrated e-wallet or mobile wallet functions. The checkout process can be provided further ease and flexibility if it lists the options users accessed earlier.
Conclusion
The examples of superior app user experience thanks to user-loved features are too many. Just see how food delivery or on-demand ride apps, despite offering such a personalized user experience, never miss the sophistication of integrating state-of-the-art features. Users generally love apps that allow getting things done quickly without taking much of their digital time. The features mentioned above address this requirement.
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